Part I: Managing Conflict: Concept and Importance of Conflict/
Organization as Network of Relations and Conflicts/Nature of Conflict;
Part II: Managing Negotiation/Planning for Negotiation/Strategies
and Tactics of Negotiation/Negotiating Processes/The Third Party
Intervention – Litigation/Conciliation/Arbitration………
Part I: Finance/An Analytical Study od Weekend Effect on Sensex;/Failure of Investment Banks in U.S. – Collision on Emergent Countries/Financial Reengineering for Organisational Excellence/Impact of...
Part I: Managing Service Operations/Pricing Models in Third-party
Offshore ITES-BPO Companies and their impact on Decision-making in
Demand and Supply Management/A Study on Factors affecting Customers’
Usage Intentions towards Mobile Payment Systems/Optimization
of Superliner Shipping Scheduling Operations: A Case Study/The
Influence of Marketing Mix Elements on Motivation of the Customers/
Part II: It Enabled Services/Business-to-Business Information System
as a Strategic Tool: An Integration of Theoretical Lenses/A Preliminary
Study of Citizens’ Attitudes toward the Kuwaiti e-Government Portal/
Measuring the Potential of Open Source Web Technologies in increasing
the Efficiency of Business Firms/A Recommender Systems Approach to
Knowledge Management: A Case Study of Career Pathways Development
for Young Adults/Part III: Service Quality/Understanding Perceived
Service Quality and Customer Satisfaction in Life Insurance Industry/
Measuring Service Quality Dimensions at Apparel Speciality Store/Six
Sigma Implementation in the Telecom Sector: Revenue Enhancement
and Customer Retention/Process Management in Green Field Project of
Automobile Sector in NPD (New Product Development)/Part IV: Supply
Chain Management/Ordering Policies for Short Life Cycle Products with
Capacity Constrained Reactive Order/Improving Oil Transportation
Efficiency in India/An Integrated Scheduling and Shipping Problem
Part I: Finance/A Study of Impact of Gold and Crude Prices on BSE
Sensex/A Study of Impact of Union Budget on NSE Stock Indices/A Study
of Long term Investment Preferences of Self-employed People/A Study of
the Prospects of Implementing Biomass Briquettes as a Substitute of other
Fuels used by Textile and Chemical Industry in Surat and Ankleshwar
City/Part II: Human Resources/A Study of Executives’ Decision Making
Style and their Creativity as Correlates/A Study of Preference of Youth
Aspirants towards BPO Sector in India/ Ethical Strategies in Corporate
Nature of Management/Development of Management Thought/
Planning/Nature and Importance of Organising/Types of Organisation
Structures/Departmentation/Delegation of Authority/Fundamentals of
Staffing and HRM/Direction and Supervision/Motivation and Morale/
Fundamentals of Controlling/Leadership/Nature and Importance of OB/
Perception/Personality/Values, Attitudes and Job Satisfaction/Learning
and Behaviour Modification/Contemporary Issues in Management
Introduction to Recruitment and Recruitment Strategies/Recruitment and
Selection/Selection Techniques (Tests & Interviews)/A to Z Interviewing
Techniques – Including Behaviour-based Interviewing Techniques/
Conducting Reference Checks/Offering the Final Candidate the Position/
Ideas and Practices for Retaining Talent/Resource Materials for Recruiters/
Tips for Recruiting Recruiters/Trends and Practices in Recruitment
Part I: Introduction to Marketing: Introduction/Creating and Delivering Customer Value: Part II: Analyzing Market Opportunities: Marketing Planning/Demand Measurement and Forecasting/Marketing Information System and Marketing Research/The...
Introduction/Research Design and Methodology/Socio-Economic
Analysis of Customers/Customers’ Choices and Preferences of Health
Services/Marketing Practices of Corporate Hospitals/Service Quality in
Hospitals—A Quantitative Analysis/Summary and Suggestions
Part I: Introduction, Basic Concepts, Research Problem Formulation &
Research Dynamics: Research Basics/Planning the Research/Research
Design; Part II: Data Collection Techniques: Secondary Data/Primary
Data; Part III: Scaling and Sampling Techniques: Measurement and
Scaling Techniques/Sampling: Design, Size and Procedure; Part IV: Data
Analysis: Data Processing/Data Analysis – I/Data Analysis – II/Testing
Hypothesis; Part V: Data Interpretation & Application: Research Report/
Application of Marketing Research
