Concept of Training /Role, Need and Importance of Training/Types of
Training/Role of Stakeholders in Training/Principles of Adult Learning/
Understanding the Process of Learning in a Training Programme/
Developing an Integrated Approach to Learning in Training Programme/
Training Needs Assessment (TNA)/Levels of Training Needs/Designing
Training Programmes/Training Programme Delivery/Methods of
Conducting Training/Developing Audio-visual Materials/Characteristics
of High-impact Course Material/Measuring Impact of Training/Levels of
Training Impact Evaluation
Introduction to CRM/HRM for CRM/Loyalty/Customer Service/ Challenges in Implementing CRM and How the Barrierscan be Overcome/ Technology and Data Platforms/Customer–Supplier Relationship/ Database and Customer Data...
Introduction to Wealth Management/Clients/Investment Analysis/
Investment Process/ Impact of Tax on Investment/Portfolio Theory/
Modern Portfolio Theory/Capital Asset Pricing Model/Arbitrage pricing
theory/Optimal Portfolio/Wealth Management Process
Introduction/Review of Literature of Variables under Study/Pilot
Study–Method, Procedure and Discussion/The Present Study/Method
and Procedure/Results/Discussion/Conclusion, Implication and Direction
for Future Research/Empowerment: From Concept to Practice in India
