Part I: Concepts of Performance Management and Appraisal; Competitive
Advantage through Human Resources/Performance Management
and Appraisal/Performance Appraisal System; Part II: Antecedents of
Performance Appraisal and Management: Motivation and Organizational
Justice/Leadership/Counseling and Mentoring; Part III: Implications of
Performance Appraisal and Management: Compensation Management/
Career Development/Training and Mobility/Knowledge Management;
Part IV: Performance Appraisal Case Studies: Relevant Case Studies;
Part V: Performance Appraisal Forms and Epilogue: Employee Appraisal
Forms and Executive Appraisal Forms/Epilogue: The Final Thought
Part I: Contextual & Theoretical Foundation of Performance management/
Performance Management: An Overview/Lessons from Experience: A New
Look at Performance Management Systems/Organisational Determinants
of Performance Management; 4Performance Management; Part II:
Performance Management – Concept & Process/Measuring Performance/
Competency Mapping/Intellectual Capital and Firm Performance/Team
Performance and Use of Forced Distribution System: Problem and Solution;
Part III: Performance Management – Implementation & Challenges/Pay
and Performance/Monitoring and Reviewing Performance/Developmentcentric Approach to Managing Employee Performance/Performance
Management: Emerging Issues and Future Challenges; Part IV: Application
in Organisations – Cases/Performance Management System in Public
Sector: New Challenges and Realities/Measurement of Organisational
Performance through Performance Management Systems; ………
Performance Management System (PMS) - An Overview/Performance
Appraisal/Talent Management: An Important Aspect of SHRM/The
Goals Oriented PMS Cycle/Essential Features of Effective Performance
Management System/Tried and Tested Tips for Performance Management
of People/Organizational Goal Linked Performance Appraisal Model/A
Model Performance Appraisal Format/Performance Appraisal System for
Supervisory Staff (SS) and General Staff (GS) and Shop Floor Workers/
Performance Feedback/How to Improve the Effectiveness of Performance
Management by Overcoming the Root Cause of the Problem/Concepts
of Rewards in Organizational Context/Performance Appraisal- Linked
Annual Salary Increments/Performance Appraisal Linked Career Planning
and Promotion Policy/Performance Linked Remuneration System:
Innovative Approaches/Diagnosing Performance Problems…….
Part I: Performance Management: Changing Business Paradigms and
Importance of Excellence in Performance/Conceptual Aspects and
their Linkages with Performance Management/From HRM to Building
Human Capital for Excelling Performance/Historical Perspective of
Performance Management System Part II: Relevant performance-Related
Concepts: Benchmarking/Six Sigma/Competency Mapping-Matching/
Balanced Scorecard; Part III: Performance Appraisal formats Practised by
Corporates: Tata Motors/Tata Consultancy Services/ SRF Limited/State
Bank of India (Annual Appraisal Process); Part IV: Live Cases: BHEL/
Competency-based Balanced Scorecard Model: An Integrative Perspective/
EVA Incentive Scheme: The TCS Approach and Experience/Excel Award
Schemes in BHEL…….
Learning/Time management/Creativity and
ideas generation/Group dynamics and team working/Communication and
interviewing skills/Verbal and written presentation skills/Assertiveness/
Negotiation skills/Dealing with difficult people and difficult situations/
Managing personal and organisational change
Personality/The Personality Pattern/Roles of Symbols of Self/Moulding
the Personality Pattern/Persistence and Change/Psychodynamic Theories
of Personality/Psychometric Theories of Personality/Transactional
Analysis (TA)/Personal Effectiveness/Personality Determinants/Evaluation
of Personality/Training/Types of Training and Training Process/
Understanding the Process of Learning/Learning in Training/Learning
Organisation and Organisational Learning/Training Need Assessment/
Designing Training Programme/Training Methods/Evaluation of Training
Programmes
Introduction to Banking/Structure of Indian Banking System/The
Reserve Bank of India/Banking Sector and Organisation of Banks/
Electronic Banking/Bank Loans/Priority Sector Lending/Export Credit/
Annual Report and Balance Sheet of a Bank/Project and Working Capital
Finance/Banking Legislation/Banking Sector Reforms: NPAs and Capital
Adequacy in Indian Banks/Banking Products/Development Banking/
Bank Marketing
Exploring the Subject Matter of Economics/Supply and Demand/
Households/Perfect Market Structure/Imperfect Market Structure/
Input Markets/Exploring International Economics/Introduction to
Macroeconomics/Introduction to National Income Accounting/The
Classical System: The Full Employment Model/The Keynesian Model/
Money in the Modern Economy/Inflation/Macroeconomics in an Open
Economy
