Together Everyone Achieves More (TEAM): Case Study of Excel
Industry/Measuring Asymmetric Impact of Reliability Encounters
on Quality Service Deliverance/What Drives Firm’s Customers?: An
Empirical Application of Customer Equity Framework as a Strategic Tool
in Indian Context/Strategic Shifts in Marketing Research: Motivational
Research in Consumer Behavior/Positioning of White Goods through
Perceptual Maps/Consumer’s Buying Decision Process in the Purchase of
Two-Wheelers in Kanchipuram, Tamil Nadu/CRM and Organizational
Performance: An Empirical Study of Select Indian Banks/A Study of
Strategic Marketing in Educational Institutes of Meerut and Ghaziabad/
Environmental Scanning in Strategy Formulation for Educational
Institutes/A Study on Modern Techniques for Peripheral Scanning with
reference to Reliance Industries Limited/Competitive Advantage through
Logistics Services Skills/Corporate Social Responsiveness Orientation: A
Case Study–PMI, Noida/Performance of Cellular World in Aurangabad
City/Organizational Change in Publication Industry: A Case Study
from a Qualitative Perspective/Managing Transitions and Knowledge
Imperatives: The HRD Perspective of Indian Banking Industry/Marketing
in the e-Commerce Era and Indian Strategy/Role of e-Governance: New
Administrative Initiatives/Northeast Tourism as a ‘Gateway to Southeast
Asia’: Connecting across Borders and Cultures/Strategies for Increasing
Patient Satisfaction: Effect of Choice and Availability of Physician
Part I: Management – Nature and Global Practices/Nature and Process
of Management/Evolution of Management Thought/Ethics and Social
Responsibility/International Management/Part II: Planning/Planning,
Objectives and Strategies/Forecasting and Decision-making/Part III:
Organizing/Organization Theory, Design and Structure/Organizational
Relationships/Organizational Processes/Informal Organization and
Groups/Organizational Effectiveness/Organizational Culture/Part IV:
Staffing/Human Resource Management/Organization Development
and Change Management/Part V: Leading/Communication/Motivation
and Morale/Transactional Analysis and Management Games/Power and
Politics/Entrepreneurship and Leadership/Co-ordination and Control/
Contemporary Management Techniques
Operations Research/Overview of the Operations Research Modeling
Approach/Solving Linear Programming Problems: The Simplex Method/
Transportation Model/Assignment Problem/Queuing Theory/Inventory
Control/Game Theory/Network Analysis (PERT and CPM)/Sequencing
Problems/Training and Development/Simulation
Defining the Managerial Job/Recruitment/The Concept of Managerial
Effectiveness/Environmental Issues in Managerial Effectiveness/
Developing the Winning Edge
Introduction/Basic Techniques in Managerial Economics/Demand and
Supply/Elasticity of Demand and Supply/Demand Forecasting/Cost
Analysis/Production Analysis/Profit Analysis/Input-output Analysis/
Investment Decisions/Market Structure and Price Determination/Perfect
Competition/Monopoly/Imperfect Competition/Pricing Methods and
Approaches/Theories of the Firm/Business Decision Making Under
Risk and Uncertainty/Advertising/Location Decision of a Firm/Effects
of Taxation/Welfare Economics/Introducing Macroeconomics/National
Income: Concepts and Measurement/Consumption, Savings and
Investment/Money, Interest and Expectations/Investments, Interest and
Income: IS - LM Model/Theories of Inflation/Balance of Payments and the
Foreign Sector/Globalisation of Indian Business/Economic Environment
of International Trade
Part I: Managing Conflict: Concept and Importance of Conflict/
Organization as Network of Relations and Conflicts/Nature of Conflict;
Part II: Managing Negotiation/Planning for Negotiation/Strategies
and Tactics of Negotiation/Negotiating Processes/The Third Party
Intervention – Litigation/Conciliation/Arbitration………
Part I: Finance/An Analytical Study od Weekend Effect on Sensex;/Failure of Investment Banks in U.S. – Collision on Emergent Countries/Financial Reengineering for Organisational Excellence/Impact of...
Part I: Managing Service Operations/Pricing Models in Third-party
Offshore ITES-BPO Companies and their impact on Decision-making in
Demand and Supply Management/A Study on Factors affecting Customers’
Usage Intentions towards Mobile Payment Systems/Optimization
of Superliner Shipping Scheduling Operations: A Case Study/The
Influence of Marketing Mix Elements on Motivation of the Customers/
Part II: It Enabled Services/Business-to-Business Information System
as a Strategic Tool: An Integration of Theoretical Lenses/A Preliminary
Study of Citizens’ Attitudes toward the Kuwaiti e-Government Portal/
Measuring the Potential of Open Source Web Technologies in increasing
the Efficiency of Business Firms/A Recommender Systems Approach to
Knowledge Management: A Case Study of Career Pathways Development
for Young Adults/Part III: Service Quality/Understanding Perceived
Service Quality and Customer Satisfaction in Life Insurance Industry/
Measuring Service Quality Dimensions at Apparel Speciality Store/Six
Sigma Implementation in the Telecom Sector: Revenue Enhancement
and Customer Retention/Process Management in Green Field Project of
Automobile Sector in NPD (New Product Development)/Part IV: Supply
Chain Management/Ordering Policies for Short Life Cycle Products with
Capacity Constrained Reactive Order/Improving Oil Transportation
Efficiency in India/An Integrated Scheduling and Shipping Problem
Part I: Finance/A Study of Impact of Gold and Crude Prices on BSE
Sensex/A Study of Impact of Union Budget on NSE Stock Indices/A Study
of Long term Investment Preferences of Self-employed People/A Study of
the Prospects of Implementing Biomass Briquettes as a Substitute of other
Fuels used by Textile and Chemical Industry in Surat and Ankleshwar
City/Part II: Human Resources/A Study of Executives’ Decision Making
Style and their Creativity as Correlates/A Study of Preference of Youth
Aspirants towards BPO Sector in India/ Ethical Strategies in Corporate
