Performance Management System

Part I: Performance Management: Changing Business Paradigms and
Importance of Excellence in Performance/Conceptual Aspects and
their Linkages with Performance Management/From HRM to Building
Human Capital for Excelling Performance/Historical Perspective of
Performance Management System Part II: Relevant performance-Related
Concepts: Benchmarking/Six Sigma/Competency Mapping-Matching/
Balanced Scorecard; Part III: Performance Appraisal formats Practised by
Corporates: Tata Motors/Tata Consultancy Services/ SRF Limited/State
Bank of India (Annual Appraisal Process); Part IV: Live Cases: BHEL/
Competency-based Balanced Scorecard Model: An Integrative Perspective/
EVA Incentive Scheme: The TCS Approach and Experience/Excel Award
Schemes in BHEL…….